Onsite Photocopier Service Engineer - Norfolk
Role : Photocopier Engineer OR Semi-Skilled EPOS / ATM / IT Hardware Engineer
Location: Norfolk
Are you looking for a stable, long-term site-based engineering role with a respected technology solutions provider? This is an excellent opportunity for either an experienced Photocopier / MFD Engineer or a semi-skilled engineer from an EPOS, ATM, IT hardware or similar electro-mechanical background to step into a supportive, structured environment.
This position is ideal for someone who enjoys technical problem-solving, customer interaction, and working as part of a high-performing on-site support team.
About the Role
Working on-site, you''ll provide hands-on support across a range of print and document technologies. You''ll be responsible for diagnosing faults, completing repairs, carrying out routine maintenance, and ensuring equipment uptime for a key client location.
You''ll work closely with the wider engineering and service teams to maintain a high standard of service delivery and contribute to a positive customer experience.
Key Responsibilities
- Diagnose and resolve technical faults on MFDs / photocopiers
- Support basic fault-finding across print and IT-connected devices
- Perform routine maintenance, updates, and component replacements
- Assist with equipment configuration and installations
- Work within agreed SLAs and maintain accurate service call logs
- Report recurring issues to support proactive resolution
- Maintain site stock levels and ensure parts are used efficiently
- Build strong working relationships with on-site users and support teams
- Attend manufacturer or in-house training to maintain technical proficiency
Package
- Salary up to £31,000
- 25 days holiday + bank holidays
- Company car & fuel card
- Buy or sell up to 5 days'' holiday
- Volunteer day
- Life assurance (4× salary)
- Pension scheme
- Company sick pay
- Employee Assistance Programme
- Coaching & mentoring opportunities
- Cycle2Work scheme
- EyeCare support
- Flu jab provision
- Costco membership eligibility
If you are currently seeking a Photocopier position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall (url removed) who will give you a call for a confidential chat. Pure Talent Group Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of Print roles in this sector.
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