ERP and IT Manager

The Role

This role is responsible for the management, support, evaluation and improvement of our ERP systems, data and processes (Epicor), and overseeing our IT hardware infrastructure, in conjunction with our IT support partners and internal staff.As an ERP specialist (ideally with Epicor experience), you will be important in maintaining, customising, and optimising the ERP system to meet our company''s evolving needs. You will collaborate with all parties to improve workflows, create solutions, and ensure integration with other systems.Responsibilities

ERP / EpicorTo provide subject matter expertise of the Epicor system – understand how Epicor is used in our business and identify opportunities for efficiency and business process improvementsDay-to-day and ongoing management of Epicor ERP for optimum performanceIdentify and resolve issues that will prevent the delivery of business benefits, facilitating open communication and discussion between stakeholders, acting as functional expert for Epicor to resolve issues that are raisedDirect and manage multiple ERP / Epicor projects of varying complexities from Business Case to full deployment of new or upgraded versions of Epicor into IT, Finance and Distribution while identifying, assessing and managing risks to the success of the projectWork with third party suppliers to gather information or facilitate conversations to deliver our projectsWorks with Epicor Consultants and Epicor Customer Support to ensure full utilisation of the software, and resolution of user and implementation issuesPlanning/managing future improvements/customisations and upgrades to EpicorEpicor training for employeesIT Management (in conjunction with IT support partners)Oversee and direct the service received from our selected IT support partners to ensure excellent availability of IT services for all employeesLead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resourcesEnsuring the smooth running of all IT systems and software on a day-to-day basisRequirements

University degree or equivalent in the field of computer science with around 4 years relevant experience, ideally gained in a logistics, finance or distribution backgroundGood understanding of Epicor ERP, ideally with past experience as a Developer or Systems Analyst with strong SQL skillsProficiency in C#, SQL, SSRS, REST API, KPIs, development, integration, customisation, dashboards, ERP upgrades and BPM/BAQSolid understanding of developing and implementing solutions for ERP business processes, including production, finance, warehousing, distribution, intercompany and supply chainERP maintenance, support, training, and project managementCollaboration with ERP consultants and Epicor Customer SupportAny experience with website e-commerce integration, Marketing, CRM, SharePoint and Power BIAny primary IT system skills will be appreciatedHigh competence in project and stakeholder managementExcellent interpersonal, written and oral communication skillsA ‘hands on’ and practical approach, acts strategically whilst leading and directing on execution and implementationWillingness to travel to our Nottingham site from time to timeThe Company

Integral Memory PLC is a long-established and fast-growing technology company founded in the UK over 30 years ago. It has grown into a highly successful and financially independent international business with offices in London and across Europe.Integral Memory Division:

The link between high-end competitive gaming, encrypted military level memory drives and pushing the visual boundaries of creative photography. Our imaginative solutions to the ever-advancing demands of data storage that transcends the cloud has made the Integral logo synonymous with quality, sustainability and reliability.Integral LED Lighting Division:

From lighting up industrial warehouses and retail spaces across Europe, to delivering soft ambient lighting in bathrooms, kitchens and living rooms. From expandable lighting systems for smart buildings, to transforming outdoor spaces with innovative lighting solutions to enhance the human experience – Our innovative and award-winning product range challenges the norm as we continue to bring cutting-edge lighting solutions to the market.Our award-winning products are sold by resellers in more than 50 countries worldwide and are trusted by large corporations, government departments, and educational institutions.

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