Quality Engineer – Technical Support Officer

At Assystem, our mission is to accelerate the energy transition worldwide. With over 55 years of expertise in highly regulated sectors, our 7,500 Switchers globally deliver cutting-edge engineering and project management solutions. Join us and be part of one of the top three nuclear engineering companies in the world!Why Join the Community of Switchers?As a member of Assystem, you’ll be part of a team driving the low-carbon energy future. We’re ranked second globally in nuclear engineering, offering you the chance to work on world-class projects like Hinkley Point C. Together, we’ll innovate and shape tomorrow’s energy solutions.Job Description

The

Technical Support Officer (TSO)

plays a critical role in supporting Client Projects within Matrix Multi-Discipline Teams (MDTs), delivering robust quality management services.Primary Focus : Ensure client compliance with quality requirements across Programmes and Projects.Secondary Focus : Support project-wide quality standards—establishing MIT Plans, Life-Time Quality Records, NCRs, Root Cause Analysis, and Audit readiness.The TSO collaborates closely with all project functions to drive consistent, safe, and efficient delivery—upholding nuclear safety at all times.Embed within Programmes/Projects to apply quality activities and ensure compliance.Collect and analyse quality metrics for clear reporting to management.Drive and support the non-conformance process—facilitating timely closure and preventative actions.Identify, capture, and review quality records.Conduct workstream and cross-project quality reviews.Day-to-day delivery of quality support activities per Client direction or Task Orders.Generating reports, presentations, and data reviews to meet quality requirements.Conducting record checks to ensure supply chain/MDT quality compliance.Contributing to the Programme Quality Assurance Plan (PQAP) and Inspection/Test Plans (ITPs).Supporting audit planning and managing audit findings across the supply chain.Ensuring controls for subcontractor-provided Quality Records and End of Reports.Leading NCR close-outs, Root Cause Analyses, and Preventative Actions.Assisting in investigations by providing accurate quality data.Creating dashboards and NCR KPI reports (weekly, monthly, ad hoc) for various stakeholders.Preparing regulator-facing materials.Delivering regular reports on:Quality metrics and objectivesQuality records and backlogsMy profile

4–6 years’ experience

in a project environment, ideally within a regulated sector.Self-motivated and proactive, with a strong Completer/Finisher mindset.Solid understanding of

quality and safety standards

in complex environments.Experience working under

ISO 9001

and

ISO 19443

certified systems.Familiarity with

ONR Licence Conditions

is a strong advantage.Skilled in planning and conducting

Internal Audits .Proven ability to review and assess

Quality Records

(e.g. Material Certification, CFSI).Competent in analysing quality data at multiple business levels.Strong interpersonal skills with the ability to build effective working relationships.Proficient in

Microsoft Office , particularly

Excel

and

PowerPoint .Adaptable and results-driven, able to work independently across varied quality issues.Background in

technical or engineering sectors

preferred (not limited to nuclear).Fluent in English ;

French language skills

a plus but not essential.QualificationsGCSE English and MathematicsONC in Engineering or Business Administration

(desirable)Join a world-leading nuclear engineering business where you’ll shape vital UK infrastructure while developing your quality leadership career. Work with passionate professionals in your future team to ensure excellence in every mission.Your Benefits PackageHybrid Working – Flexibility to work from home and the office? 25 Days Annual Leave + Bank HolidaysBuy and Sell Holiday – Make your time off work for you8% Company Pension Contributions? Income Protection and 3x Salary Death-in-Service CoverCompetitive Sick Pay – Support when you need itHealthcare Cash Plan – Claim back on dental, optical and moreFree Digital Gym Access – Expert-led fitness classesExclusive Discounts – Restaurants, days out and top brands24/7 Employee Support Line – Mental health, financial and legal helpCycle to Work Scheme – Save money and go greenFree Flu Jabs and Eye Test VouchersPaid Professional Membership Fees? Volunteer Days – Make a difference on company timeSecurity clearance:Due to the nature of work to be undertaken applicants will be required to meet certain criteria in order to attain a minimum level of UK BPSS security clearance if not already security cleared to a minimum BPSS level.We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.Are you a prospective or recent graduate?

Assystem offers you the opportunity to join our Switch to Grow UK Graduate Scheme, where you’ll gain hands on experience in engineering, digital services, and project management by working on some of the world’s most critical energy projects.Be part of the challenge of the century; accelerating the switch to low carbon energy!

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