Job Opportunity: Dynamics CRM Administrator - IT Contract: 18-month Fixed Term Full-time (35 hours/week) Salary: 38,000 - 44,931 per annumReports to: CRM Support ManagerAre you an experienced CRM professional looking to make a meaningful impact? Join our IT team as a Dynamics CRM Administrator and help enhance the Society''s Microsoft Dynamics 365 CRM platform.About the RoleYou''ll be part of a collaborative team supporting and developing the Society''s CRM system. Your work will focus on improving user engagement, providing training, and implementing tools and workflows that enhance CRM functionality and usability.Key ResponsibilitiesSupport teams with CRM contact data maintenance and continuous improvement initiatives.Integrate external data sources (e.g., ORCID, Ringold, UK Govt) for contact and account verification.Provide first-line CRM support and troubleshooting.Deliver CRM training and create "how-to" guides for staff.Develop MS Power Platform Flows and Apps to enhance CRM functionality.Manage CRM data import/export processes with validation steps.Perform end-user administration tasks and respond to user requests for system functionality.Essential Skills and ExperienceStrong understanding of personal data handling and management.Experience in data validation and management.Proficiency in Microsoft Dynamics 365 CRM.Practical experience with MS Power Platform for CRM automation.Advanced skills in Microsoft Word and Excel.Excellent analytical, problem-solving, and ..... full job details .....