Farleigh Hospice is a high-performing charity, providing compassionate care and support to adults living with life-limiting illnesses in mid Essex, and bereavement support to their families and carers. We are now looking for a warm, organised and proactive Supporter Engagement and Insights Manager to help us deepen relationships with our supporters. This role is central to building a sustainable income base that allows Farleigh Hospice to continue providing vital support to people when and where they need us most. The role In collaboration with the Head of Communications and Director of Income Generation you will help develop Farleigh Hospice s supporter engagement and individual giving programme, with a focus on retention, growing regular giving and lifetime value. A key part of your role will be leading the development of our approach to supporter journeys and stewardship frameworks, working closely with the fundraising team to ensure a consistent and high-quality experience across all fundraising channels, and ensuring every supporter feels valued, motivated and connected to our mission. You will also support the communications and fundraising teams to analyse supporter data to ensure we are using insights to refine our activity and support the success of all income streams. Using your strong leadership and team management skills you will provide guidance, direction and support to the supporter engagement team, while delivering impactful campaigns, supporter ..... full job details .....