We are currently recruiting for a Day Concierge to join a modern residential development in Edgware, NW London This is an excellent opportunity for an experienced residential concierge who thrives in delivering exceptional service. We are seeking someone with outstanding written and verbal communication skills, confidence in handling emergencies or complaints, and the professionalism to represent a high-end development to the highest standards. As the face of the development, you will be responsible for delivering an exceptional customer experience to residents, guests, contractors, and clients. You will build strong professional relationships with residents, becoming their first point of contact for assistance within their home environment. A warm, personable approach combined with discretion, courtesy, and professionalism is essential. Location Edgware Hours 09:00 - 21:00 4 on, 4 off Salary £28,000 per annum About You Ideally, you will have: Previous experience in residential or property management within a similar concierge role A proven track record of delivering exceptional customer service Experience coordinating contractors and overseeing works within a busy development Knowledge of general fire, health and safety, and security procedures The ability to handle confidential information with professionalism and discretion Key Responsibilities Meet and greet residents and visitors, handling all front desk and telephone enquiries Provide assistance to ..... full job details .....