Job Title: Team Leader – Mental Health Location: Sheffield Hours: 9:00 am – 5:00 pm, Monday to Friday (flexibility required) Salary: £28,250 per annum Department: Mental Health Reports to:

Registered Service Manager, SheffieldAbout UsAt Green Bridge Community Housing, we believe in fostering an inclusive environment where everyone feels valued. Our mission is to support and empower individuals in our community, providing tailored services that promote dignity, independence, and growth.We are now seeking a committed and proactive Mental Health Team Leader to join our growing team in Sheffield, working within a supported accommodation that provides 24/7 care to individuals with complex mental health needs. This is a pivotal role that requires strong leadership, attention to detail, and a passion for maintaining high standards across both care and compliance.Role Overview As Team Leader, you will supervise and support a team of Mental Health Recovery Workers to ensure high-quality service delivery for complex service users living in our 24 hour supported housing provision. You will play a key role in driving excellent standards of care and ensuring that all staff maintain accurate, up-to-date records so that nothing is missed and service users receive consistent, responsive support in line with CQC standards.Please note this is not a care worker role and does not involve intimate/personal care. A Sponsorship Visa is not available for this role. A full UK driving licence and access to a car is essential. Relevant social care experience is required.Key Responsibilities There is a strong focus on administrative tasks within the role and its very important that applicants are comfortable completing tasks in a timely manner and to a high standard.Leadership and OversightProvideweekly supervision and daily oversightof Mental Health Recovery Workers.Ensure care delivery meets internal standards, CQC expectations, and best practices.Work closely with the Registered Service Manager to uphold the organisation’s aims and objectives.Lead by example, setting clear expectations forprofessionalism, accuracy, and reliability.Team Performance and StandardsEnsure all staff are upholdingexcellent standards of careand thatall documentation and support notes are consistently up to date.Support staff in managing complex cases, safeguarding concerns, and behavioural incidents.Deliver on-the-job coaching and mentoring, ensuring all new staff are adequately inducted and shadowed.Cover staff absences as needed to ensure 24/7 continuity of care.Support Delivery and DocumentationOversee the completion and regular review of support plans and risk assessments.Ensureall support provided is fully documentedin accordance with internal policies and legal requirements.Monitor quality of notes, identifying and addressing any gaps in record-keeping.Write pen portraits with service users to shape personalised support.Operational DutiesAct as Office Duty on a rota basis, responding to enquiries and managing daily operations.Provide responsive and practical support to service users.Ensure smooth communication across the staff team and with management.Multi-Agency CollaborationLiaise with external professionals and attend multi-agency meetings on behalf of the service.Make timely referrals and act as a key contact for external stakeholders.What We’re Looking For:Experience working withcomplex mental health needsin a supported housing or similar setting.Strong administrative skills and a commitment tokeeping all records accurate and timely.Ability to uphold and modelhigh standards of care and professionalismat all times.Understanding of safeguarding, risk management, and CQC compliance.A proactive, empathetic, and organised individual with strong leadership and communication skills.Experience in supervising or leading a team is essential.Why Join GBCH?Inclusive benefits such as a health cash plan, pension scheme, and employee referral programme.A supportive and collaborative work environment with opportunities for professional development.The opportunity to contribute to meaningful change, supporting individuals on their recovery journey.If you are passionate about making a difference in people’s lives, we encourage you to apply and become part of a growing organisation committed to positive change.

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