Overview

The Senior Salesforce Administrator

leads on configuration and implementation of the Salesforce platform, including supporting activities such as data loading. This role sits in the

Salesforce Delivery team

in London, focusing on clients in the

Public Sector Domain . You will engage with project stakeholders and collaborate with solution leads and business users to build and extend the platform to ensure client success, leveraging out-of-the-box capabilities of the platform.Please note, you must either have

Full UK Security Clearance (SC)

or be able to attain it to be eligible for this role.What you\''ll be doing

Administration of the core Salesforce platform, including Sales Cloud and Service Cloud. Experience with Salesforce Industry solutions, particularly Public Sector Solutions (PSS), is advantageous.Creating and amending Reports and Dashboards to meet business requirements.User management activities, implementation of defined security model.Data management and data migration activities.Using Salesforce Data Loader, Dataloader.io and other tools to load data into test and production environments.Basic data transformation activities in Excel: mapping fields, picklist values, and other simple transformations.Mentors and assists in the development of Salesforce Administrators and more junior members of the team.Attending sprint demonstrations and, where relevant, presenting components of your work. Elicit feedback collaboratively and document requirement changes through standard processes (e.g., User Stories).Assisting development teams migrate changes between environments using point-and-click tools including change sets, and Gearset.Definition of Salesforce custom objects and custom fields (including complex formula fields) and managing lookup relationships and picklist management.Supporting test and validation activities when needed, though this will not be your primary focus and responsibility.Jira/Confluence or equivalent workflow and online documentation.Qualifications and Certifications

Salesforce Certified Platform Administrator II (formerly Advanced Administrator).3/4+ years of Salesforce Administration experience.Strong knowledge of Salesforce best practices.Experience of testing and validating solutions. Point-and-click automated testing experience (e.g., Provar) is desirable.Ability to work as part of a small Agile team, collaborating with and supporting others, flexing roles and responsibilities as needed.Strong communication, time-management and multi-tasking skills; some client-facing interactions expected.Security clearance: You must have or be willing to obtain SC clearance. Please provide confirmation of current or previous SC clearance.Who we are

We’re a global business empowering local teams, undertaking exciting work that changes the world. Our portfolio spans consulting, applications, business processes, cloud and infrastructure services to help you achieve great things with brilliant colleagues and clients on exciting projects.Our inclusive work environment prioritises mutual respect, accountability and continuous learning for all our people. This approach fosters collaboration, well-being, growth and agility, leading to a more diverse, innovative and competitive organisation. We are proud to share Inclusion Networks such as the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ and Allies Network, Neurodiversity Network and the Parent Network.For more information on Diversity, Equity and Inclusion please see: Creating Inclusion Together at NTT DATAWhat we\u2019ll offer you

We offer a range of tailored benefits that support your physical, emotional and financial wellbeing. Our Learning and Development team ensures continuous growth and development opportunities. We also offer flexible work options.You can find more information about NTT DATA UK and Ireland here: NTT DATA UK and IrelandWe are an equal opportunities employer and are committed to promoting equity and diversity in our employment practices. We are a Disability Confident Committed Employer and aim to create a diverse and inclusive workforce. If you require any reasonable adjustments during the recruitment process, please let us know.Job details

Seniority level: AssociateEmployment type: Full-timeJob function: Information TechnologyIndustries: IT Services and IT Consulting

#J-18808-Ljbffr