Belmont Recruitment are currently looking for an experienced Civica CX Specialist to join Kirklees Council on an initial 3-6 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Gather, analyse, and document business and technical reporting requirements Produce clear specifications and acceptance criteria Advise stakeholders on the suitability of Civica CX out-of-the-box reports Amend and enhance existing SSRS reports Design and develop bespoke SSRS reports to meet business needs Extract, transform, and model data from CXWarehouse and CXBI Ensure reporting outputs meet statutory and regulatory housing requirements Work closely with business users, analysts, and technical teams to deliver accurate and timely reporting Essential Experience and Skills Extensive knowledge of Civica CX, including CXWarehouse, CXBI, and SSRS out-of-the-box reports Strong understanding of social housing statutory and regulatory reporting requirements Proven experience gathering, translating, and documenting business and technical reporting requirements Please apply with an up to date CV ASAP if this role would be of interest to you. ..... full job details .....