Senior IT Support Engineer, 2nd Line, 3rd Line, M365,

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Senior IT Support Engineer, 2nd Line, 3rd Line, M365,

role at

Experis UKSenior IT Support Engineer, 2nd Line, 3rd Line, M365,

3 days ago Be among the first 25 applicantsJoin to apply for the

Senior IT Support Engineer, 2nd Line, 3rd Line, M365,

role at

Experis UKSenior IT Support Engineer, 2nd Line/ 3rd Line

Location:

Bristol

Salary Range:

£30000- 50000 + Benefits

? Your Role: Lead, Troubleshoot, Enable

As our

Senior IT Support Engineer , you''ll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You''ll be managing everything from Windows desktops and servers to cloud integrations and enterprise networking, ensuring impeccable uptime and operational excellence.

Core Responsibilities

Windows Desktop and Server Management: Covering ADDS, DHCP, DNS, File Services, RDS, IIS; user provisioning, server buildout, and troubleshooting.Virtualisation: Design, deploy, and manage with VMware ESXi/vCentre and Hyper-V; clustering is a strong advantageBackup and DR: Champion backup strategies and disaster recovery operations-Veeam or equivalent.Cloud and M365/Azure: Own administration of Microsoft 365, Azure, and Intune.Scripting and Automation: Build and adapt scripts in PowerShell and other languages to automate processes.Networking and Security: Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco).Cross-Platform Systems: Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS.Mentorship and Projects: Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation.

You''ll Stand Out With

Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4.Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud).Experience with AutoTask, Datto RMM, and Cyber Essentials compliance.Containerisation know-how (Docker, Kubernetes).Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles

What We Offer

Growth and Recognition: Structured training, certification support, and career progression.Modern Work Environment: Collaborative culture, flexible working, and access to the latest tools and platforms.Impact and Influence: Be central to key infrastructure projects and security initiatives that shape our future success.Competitive Package: Strong base salary, performance bonuses, healthcare, and pension plan.

People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil and Gas.Seniority level

Seniority level Mid-Senior levelEmployment type

Employment type Full-timeJob function

Job function Information TechnologyIndustries Staffing and RecruitingReferrals increase your chances of interviewing at Experis UK by 2xSign in to set job alerts for “Senior Information Technology Support Engineer” roles.

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