Sales Support Executive Freight Industry Castle Donnington 26,000 to 27,000 per annum We are recruiting for a Sales Support Executive to join a busy and fast paced sales freight office. This is an important role working in a team handling a high number of day-to-day quotations, communicating across departments internally as well as with our client airlines and agents both locally and overseas. Responsibilities: Prepare and process new sales quotations via the CB platform Follow up on quotes via telephone and email to convert opportunities into bookings Manage a high volume of daily quotation requests accurately and efficiently Communicate effectively with internal departments, airlines, and overseas agents Support the continuous improvement of the quote management system Deliver high levels of customer service at all times Skills and Experience Strong customer service skills Excellent written and verbal English High level of accuracy and attention to detail Strong organisational and administrative skills Strong IT skills Ability to work effectively under pressure in a fast-paced environment Ability to work independently and as part of a team Quick to learn with a proactive approach Self-motivated and solutions-focused Previous customer service / admin experience within the Freight industry would be an advantage however, if you have strong transferable skills and a desire learn the freight industry we are keen to hear from you. ..... full job details .....