Overview

This role will be responsible for coordinating our client-facing knowledge content platform, ensuring seamless user experience and efficient content dissemination.Responsibilities

User Management: Oversee user accounts, manage access permissions, and ensure security protocols are followed.Inbox Monitoring: Monitor and respond to queries received in the platform''s dedicated inbox, providing timely and accurate assistance.Content Review: Assist in reviewing and editing content for accuracy, relevance, and quality before publication.Content Infrastructure Development: Contribute to building and enhancing the platform’s infrastructure to better serve content across various areas.Requirements Gathering: Meet with stakeholders from across the firm to gather initial requirements for new knowledge products – from reports to trackers and comparative guides to training.Design Solutions: Suggest and implement design solutions for effectively presenting new content, such as reports and large volumes of information.Market content and gaps: Monitor competitors’ websites (open source) and provide feedback to the team on possible enhancements to our own content.Auditing and Reporting: Analyzing data and preparing performance reports.Coordinating with other teams: Collaborate with knowledge lawyers, practice groups, and business development teams to align digital content with broader campaigns and business goals.Training: Produce and update training guides to support internal and external platform users.Ongoing monitoring of content: Regular review of pages and publications, to ensure all content is published using existing templates to maintain consistency across the platform.Seniority level

Entry levelEmployment type

Full-timeJob function

LegalIndustries

Law PracticeClyde and Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work.Please take a moment to read our privacy notice carefully. This describes what personal information Clyde and Co (we) may hold about you, what it’s used for, how it’s obtained, your rights and how to contact us as a data subject.If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde and Co are aware of this privacy notice.

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