About the role Love cars. Love people. Love a role that stands out?Excellent - you''ll fit right in.Big personality? Good. We like that.We''re on the lookout for our next Retail Manager superstar to join our MINI dealership in Loughton, Chigwell. This is a rare opportunity for someone with energy, confidence, and a proper can-do attitude to make their mark with an iconic brand.As a Sytner MINI Retail Manager, you''ll be right in the middle of the action. You''ll lead the Finance department, be front and centre in every sales conversation, and drive strong add-on performance - because successfully selling add-ons is a key part of this role. You''ll work side-by-side with the sales team to maximise opportunity, keep momentum high, and deliver results that really count. All while moving fast and looking sharp - very MINI.Doing the right thing isn''t a box-tick here - it''s just how we roll. You''ll make sure every customer knows exactly what they''re signing up to, keeping everything clear, transparent, and fair. No awkward surprises - just great experiences.You''ll also work closely with the Management Team on our Sales-into-Service (VIP Express) and MINI renewal programmes, spotting opportunities, unlocking incremental sales, and helping future-proof the business. Big-picture thinking? Definitely part of the job.We offer flexible working patterns, including weekends and bank holidays on a rota basis, so our customers receive top-tier service whenever they drop in - and no two ..... full job details .....