Sales and Logistics Co-ordinatorSalary: £26,000-£29,000Location: Bury St Edmunds (Rougham)Hours: Full-time, 8:00am-5:00pmHolidays: 20 days, rising to 23 days after 1 year of serviceAdecco are delighted to be recruiting on behalf of our client for a Sales and Logistics Co-ordinator to join their operations team. This is an exciting opportunity for someone who enjoys a varied role, combining customer service, sales administration, and logistics coordination.About the RoleYou will act as a key internal contact for customers and internal teams across multiple divisions within the organisation. The primary focus will be supporting one of the company''s core business units, managing the full customer experience from quotation and order processing through to dispatch and after-sales support. You will also provide additional support to two other divisions, adapting to different systems, routes to market, and processes.Key ResponsibilitiesManaging inbound customer calls, orders, and general queriesHandling quotation requests and processing customer ordersManaging returns and issuing creditsProcessing payments and resolving account queriesCreating and updating customer accounts on SageMonitoring overdue accounts and engaging with customers where requiredSupporting both internal and external sales teamsHandling logistics queries and tracking daily parcel and pallet deliveriesDownloading and updating proof of delivery (POD) informationCoordinating and tracking customer ..... full job details .....