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The Head of Commercial Performance acts as a strategic partner to the Head of Cards, playing a pivotal role in driving operational performance, governance discipline, and strategic delivery across the Credit Card function.In addition to managing the business rhythms and priorities of the Cards leadership team, the postholder will lead the bank-wide Pricing Modelling Centre of Excellence. This is a unique opportunity for a commercially-minded operator with strong leadership, credit card expertise and modelling acumen to shape pricing strategy and performance across the Group.Business Management and Performance Delivery:Partner with the Head of Cards to deliver the business plan, ensuring aligned priorities, milestone tracking and performance management.Manage key performance MI, helping to drive accountability and insight-led decision-making.Pricing Modelling Centre of Excellence (CoE) Lifecycle Management:Act as the business lead for pricing modelling strategy – working with Product, Finance, Risk and Data teams to align on assumptions, methodologies, and model outcomes.Drive innovation and continuous improvement in pricing capabilities, including adoption of new data sources, technologies, and modelling techniques.Coordinate and support major strategic programmes such as pricing optimisation, digital transformation, and customer experience enhancements.Identify interdependencies, track delivery milestones, and support senior sponsors in resolving risks and issues.Strong understanding of pricing and financial modelling methodologies.• Highly structured, organised and methodical, with excellent planning skills.• Strong data fluency, including the ability to interpret model logic, assess data pipelines, and engage confidently with technical colleagues.• Demonstrated ability to drive financial performance and achieve business targets• Demonstrable experience in business management, strategic programme leadership, or senior support to executive leadership.• Proven background in pricing, financial modelling or commercial analytics within a regulated financial services environment.• Experience leading cross-functional teams and working across product, finance, risk and data domains.• Experience delivering or overseeing cloud-based modelling or analytics solutions, ideally using Snowflake and Python, or similar modern data platforms.• Familiarity with model governance, performance monitoring, and regulatory expectations (e.g., model risk management).#