Head of IT Customer Support Reporting to: COO / CFO Location: Manchester (Hybrid) Salary: £50,000£60,000 DOE Contract: Full-time, Permanent Hours: MondayFriday, 09:0017:30 (with flexibility to support the US team) Team: Managing a team of 5 across the UK and Denver, USAAre you someone whos grown within the IT Helpdesk or Technical Support world and understands the pressure of queues, SLAs, escalati click apply for full job ..... full job details .....