End of Contract Administrator

Location: Portsmouth (Hybrid Working Available)
Hours of work: 37.5 hours per week, working between the hours of 8am and 6pm
Salary: £28,500 P/A

Plus, fantastic benefits which include the following
- Employee assistance programme
- Huge Discounts on vehicles
- Competitive salary with bonus potential
- Onsite parking and nursery
- Hybrid working (2 days from home per week)
- Volunteer days
- Life assurance
- Complimentary office refreshments
- Generous pension scheme (up to 15% employer contribution)
- Wellbeing initiatives, including monthly wellbeing hour and events
- Private medical insurance
- 25 days annual leave + bank holidays
- Employee discounts and retail perks

Dynamite Recruitment currently recruiting for a highly organised and proactive end of contract Administrator to join a dynamic operations team. This role plays a key part in ensuring that clients products are efficiently and effectively disposed of through the most appropriate remarketing channels, contributing to a critical revenue stream within the business.  
The Role As part of an Operations function, you''ll support the full lifecycle management of customers equipment, from in-life care through to end-of-contract processes. You''ll be responsible for delivering accurate, timely administration while maintaining high service standards across internal and external stakeholders.  
As an end of contract Administrator, you will carry out the following tasks...

• Carry out department administration tasks with a high degree of accuracy and efficiency
• Take ownership of queries or escalate where necessary, ensuring timely resolution
• Support end-of-contract processes
• Perform weekly stock reconciliations to ensure all assets are accounted for
• Manage customers payments and produce related reports
• Generate end-of-contract damage recharge notifications
• Coordinate collections
• Manage inspections and collections
• Support logistics supplier coordination and day-to-day operations
• Assist with sales quotations, documentation, and enquiries
• Liaise with internal departments, clients, and remarketing partners to resolve issues
• Contribute to reporting, forecasting, and continuous process improvements

• Strong organisational skills with the ability to manage multiple priorities
• Confident communicator with the ability to engage at all levels
• Good working knowledge of Excel
• Resilient, adaptable, and self-motivated
• Detail-oriented with a high level of accuracy
• Analytical mindset with strong problem-solving ability
• A collaborative team player with a results-driven approach