IT and Systems Support TechnicianLocation: HorleyContract: 12 month FTC initially (with possibility of going permanent)Hours: Monday-Friday, 9am-5pm (37.5 hours per week) Are you someone who enjoys solving problems, helping others, and keeping systems running smoothly? Our client, a well-established organisation based in Horley, is looking for an IT and Systems Support Technician to join their team on an initial 12 month FTC basis.This is a standalone role where you''ll take ownership of day-to-day IT support across the business - from setting up equipment and managing user accounts to troubleshooting technical issues and assisting with ongoing projects. You''ll provide both 1st and 2nd line support, ensuring everything runs seamlessly across the organisation''s sites.What you''ll be doing:Acting as the first point of contact for all IT queries, providing friendly and efficient 1st and 2nd line supportTroubleshooting software, hardware, and connectivity issuesInstalling, configuring, and maintaining computers, networks, and peripheralsSupporting company applications such as Microsoft 365, Teams, and internal systemsManaging user accounts and permissions via Active Directory and Microsoft 365Setting up new equipment, including PCs, phones, and tabletsCommunicating technical solutions clearly and patiently to non-technical colleaguesAssisting with IT projects, system updates, and upgradesKeeping records and documentation up to dateAbout you:Previous experience in IT support ..... full job details .....