We''re working with a well-established client in London to recruit a Business Analyst to join their Housing Transformation Programme. This role is part of a wider improvement plan within housing and will focus on modernising key service areas including repairs, housing needs, allocations, compliance, and creating a single source of data. It''s a great opportunity for someone with a solid background in housing services who enjoys unpicking processes and helping teams work smarter. This is a hybrid role, with occasional office presence required for team sessions and stakeholder workshops. The Role Deliver high-quality business analysis across a portfolio of housing-related transformation projects Map and document existing ("as-is") processes and co-design future ("to-be") processes with service teams Gather both functional and non-functional requirements through stakeholder engagement and workshops Carry out data analysis to support project objectives and evidence-based decisions Support light-touch project delivery, helping to drive activity and keep timelines on track Work closely with key stakeholders across housing, IT, and data to build shared understanding and alignment Play a key part in improving housing services, systems and data quality across the board Key Requirements Significant experience as a Business Analyst, ideally within local government or housing Strong knowledge of housing functions - particularly repairs, compliance, housing needs, and ..... full job details .....