An opportunity for Temporary Hybrid Lettings and Allocation Officers to join a Lettings Team based in Central London. The role will involve acting as the first point of contact for tenants and provide an excellent customer service to tenant whilst supporting tenants to maintain their tenancies. Working Full Time Hours 37.5 hours 3 Days in the Office and 2 Days at homePaying up to -210-per day via umbrella service for 6 Months,.

Client Details

A reputable and leading Housing Provider who have rapid growth in their teams and portfolio.

Description

The key responsibilities:

• • To act as the first point of contact for tenants, escalating issues when needed.
  • To carry out comprehensive affordability assessments by gathering financial information to complete assessment and calculate affordability of incoming residents. To be able to provide advice to residents about their eligibility for the property and also provide them with moving advice.
  • To provide advice to residents about different tenancies and tenures and to emphasis their rights and responsibilities as stated in the tenancy agreement. Residents will also be required to provide a rent payment of at least a week in advance before the tenancy sign up.
  • To ensure that residents are aware of our digital sign up process and that they utilise the resident portal.
  • To prepare sign up documents, including tenancy agreements for residents ahead of the sign up.
  • To carry out viewings and sign up of available properties.
  • Support and advise tenants to ensure their tenancies are sustained.

Profile

The successful candidate will have:

• Previous experience in Lettings and Housing Management
• Good knowledge of the lettings process and allocations
• Identify support needs and safeguarding tenancies
• Tenancy sustainment.

Job Offer

There are several Lettings and Allocation Officer positions available - this is a 6-month minimum contract with the possibility to be extended. A competitive daily rate will be offered and an immediate start - one weeks notice start-date.

-