IT TECHNICIAN RESPONSIBLE TO: Head of IT JOB TITLE OF THOSE YOU ARE RESPONSIBLE FOR: None GENERAL RESPONSIBILITY: Assist the Head of IT in all daily tasks and ongoing projects. SPECIFIC RESPONSIBILITIES: • Assist with and develop knowledge of Network and Server management • Assist with IT hardware and software • Meeting room IT equipment management and monitoring • Act as the second point of contact for IT support desk requests • Ensure reliable running of all PCs, laptops, company devices • Assist in the creation and maintenance of network user accounts, email addresses etc • Support the company s internet and e-mail access and availability • Manage the company s mobile devices including purchasing, provisioning, and support • Meeting room IT management to ensure it works efficiently at all times, is easy to access and all users can work quickly and effectively. • Other ad hoc duties to assist the smooth running of the office and all IT needs • Comply with all company policies and procedures that relate to anti-bribery, quality, environment and health and safety SKILLS / EXPERIENCE REQUIRED: • Microsoft Windows operating systems • General computer hardware knowledge • Positive can-do attitude, excellent work ethic with attention to detail, polite and helpful manner customer service skills, ability to handle people at all levels with respect, diplomacy and positively • Always willing to go the extra mile • Experience in similar role • Windows Server, infrastructure • ..... full job details .....