Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position of Contracts Manager Job Title: Contract Manager Reporting to: Operations Manager Salary: DOE Based: At a regional prestigious sports stadium in Sheffield S2 Our client was founded in 2000, the company has grown to service customer accounts throughout the Yorkshire Region and surrounding areas. Offering Contract Cleaning, Washroom Services, Pest control including all consumables, a full window cleaning service with one-off builders cleans support services services that help business save money and manage their business risks. Job summary: To perform as a member of the Operational team to retain and drive business from existing customer accounts. Key accountabilities: Manage the contracts and workforce to the highest standards as assigned by the OM Attain excellent or at the very least good on all audit card visits Managing a portfolio of clients based on number of contracts, value and number of employees Ensure adequate cover for sickness, holiday cover and any absence are implemented If no cover is in place the CM will be responsible to cover any specific cleaner in person The CM visits the cleaning team at every customer site at least three times a month CM carries out audits periodically to check on quality standards at clients premises Ensure we are exceeding the clients expectations Recruiting and training of new staff from cleaners through to ..... full job details .....