Warehouse Supervisor
Location: Aston Clinton, HP22 5WJ

Reporting to: Warehouse Team Manager


About the Role
We are looking for a proactive and hands-on Warehouse Supervisor to oversee shift operations and ensure efficiency, accuracy, and excellent customer service across all warehouse activities.


This is a key leadership role where you will lead, motivate, and support a team of operatives, acting as the first point of contact for operational issues. You’ll play an important role in maintaining a safe, productive environment while driving continuous improvement and supporting business growth.


Key Responsibilities
Operations & Performance

• 
  Oversee daily warehouse operations to maximise efficiency using the WMS

• 
  Monitor productivity and ensure alignment with operational targets

• 
  Plan workflows, staffing levels, space utilisation, and equipment layout

• 
  Pick, pack, and dispatch orders accurately in line with quality standards

• 
  Coordinate safe loading and unloading of vehicles

• 
  Maintain stock accuracy through effective receiving and picking processes

• 
  Support cycle counts, stock takes, stock transfers, and consolidation

• 
  Provide clear and accurate end-of-shift handovers

• 
  Lead, coach, and motivate team members to achieve performance targets

• 
  Train staff to resolve day-to-day operational challenges

• 
  Induct new and temporary employees effectively

• 
  Deliver KPI-based feedback and performance reviews

• 
  Support investigations and disciplinary processes (including note-taking)

• 
  Manage staffing levels, absence, and leave requests in line with policy

• 
  Act as a super user of the WMS to drive operational efficiency

• 
  Identify inefficiencies and implement improvements

• 
  Collaborate with Team Managers to analyse performance and enhance productivity

• 
  Promote and enforce health and safety standards and legal compliance

• 
  Conduct pre-shift checks and “walk and talk” handovers

• 
  Ensure MHE checks are completed before use

• 
  Monitor equipment usage and ensure MHE is charged and maintained

• 
  Secure the warehouse at the end of each shift

• 
  Liaise with account managers and admin teams to resolve issues efficiently

• 
  Work collaboratively with other supervisors and managers

• 
  Maintain high housekeeping standards across the warehouse

• 
  Carry out any other reasonable duties as required

• 
  Proven experience in a warehouse supervisory or team leadership role

• 
  Strong understanding of warehouse operations and procedures

• 
  Excellent leadership, communication, and interpersonal skills

• 
  Confident managing performance and delivering direct feedback

• 
  Strong problem-solving and decision-making abilities

• 
  Continuous improvement mindset

• 
  Good knowledge of warehouse health and safety regulations

• 
  Proficient in Microsoft Office and Warehouse Management Systems (WMS)

• 
  Valid MHE licences (Aisle Master, Counterbalance, PPT)

• 
  Experience managing MHE fleet and users (preferred)