Senior Systems Change Analyst Fully Remote Permanent - £30,000 - £35,000As the Senior Systems Change Analyst you will be joining a dynamic IT team as a Senior Systems Change Analyst, leading and supporting IT projects that drive real impact.This is a key role focused on supporting new business mobilisations and driving operational change through technology.Key Responsibilities:Support new business mobilisations and service growthManage small-scale IT projects from requirements to deliveryCollaborate with suppliers and internal teamsWork across multiple case management and IT systemsWhat We''re Looking For:Experience with CRM or case management systems (admin level)Project management or business analysis backgroundStrong understanding of ITIL change processesConfident managing project plans, RAID logs, and budgetsGreat problem-solving skills in IT support or operationsWillingness to travel occasionallyDesirable:ITIL or project management qualificationsExperience with Mitel VOIP, Caseflow, System 1, ERS, RPAIf you are interested and looking for your next role, please apply with a copy of your CV or email (see below) ..... full job details .....