Job SummaryWe are looking for a communication professional who wants to make a difference through their work and help us achieve our vision for a healthier Mid and West Wales. The Communications Officer will support our journey to shift from a service focused on treating illness, to one that is focused on preventing ill health or worsening of ill-health, with more care provided closer to home. The Communications Officer will deliver proactive and integrated communication campaigns, contribute to reactive issues both internally and externally, and thrive in a high-paced environment.

Main duties

Deliver content and mechanisms for dialogue between staff across the organisation

Influence behaviour change among staff and the public through communication

Provide the public with clear information

The role requires a communications professional to contribute to innovative communication projects and campaigns, write content for different formats, respond to enquiries from staff, journalists and social media users, and make best use of traditional and new media.

About UsHywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our Services Are Provided In

Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest

Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire

Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings

47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers

Numerous mental health and learning disabilities services

DetailsDate posted: 02 September 2025

Pay scheme: Agenda for change — Band 5

Salary: £31,516 to £38,364 per year

Contract: Permanent

Working pattern: Full-time

Reference number: 100-AC259-0925

Job locations: Hybrid home and office in Carmarthenshire, Ceredigion or Pembrokeshire, discussed on appointment.

Address: SA31 3BB

Job DescriptionJob responsibilities: A full job description and person specification are attached within the supporting documents. The Health Board is committed to bilingualism and welcomes applications from Welsh speakers. Welsh language ability is desirable; support is available to meet language requirements during employment.

Interviews will be held on 30/09/2025.

Person SpecificationEssential – Qualifications and Knowledge

Educated to degree level in a relevant field or equivalent work experience including public relations, communications and media methods

Knowledge of communications, journalistic practice, public relations and campaigning, including tools and techniques of communication and new media

Knowledge of health and public sector practices, and understanding of local and national political networks and infrastructure

Demonstrable CPD

Desirable

Certified member of Chartered Institute of Public Relations (CIPR)

Higher or further education with professional/management qualifications (e.g., CIPR, NEC CAM, Media Law)

Knowledge of legislation governing media and defamation

Understanding of Editors'' Code of Conduct and CIPR codes of conduct

Understanding of Welsh legislation and WG delegated powers

Knowledge of communications as an enabler of behavioural change

Working knowledge of media content and enquiry management systems

ExperienceEssential

Previous experience of working in a communications team

Experience delivering communication campaigns across internal, external and digital channels with a proven track record

Experience creating basic graphic design to communicate messages

Basic video shooting and editing experience

Desirable

Experience working with staff and journalists in a responsive role for the NHS or another large public sector organisation

Higher levels of experience in filming, graphic design or marketing

Language SkillsDesirable: Welsh Speaker - Level 1

OtherDisclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act and requires a Disclosure to be submitted to the DBS. Certificate of Sponsorship: Applications from job seekers who require skilled worker sponsorship will be considered.

#J-18808-Ljbffr