Administrator (Housing Association) Are you passionate about helping people and making a difference in the community? We are looking for a Customer Support and Outreach Coordinator to join our team on a fixed-term basis until 31st March 2026. In this full-time, office-based role (Monday to Friday, 9am-5pm), you''ll be at the heart of supporting customers and partners. Your responsibilities will include: Processing referrals and responding to enquiries via email and phone Supporting customers attending duty appointments at our Pembroke office Liaising with referral partners and ensuring smooth communication Helping to gather data and monitor system checks for KPI reportingWe understand flexibility is important, so while we''d ideally like someone full-time, we''re open to a part-time option for the right candidate.Salary and Benefits: £25,254 p/a (FTE) Office-based role with a collaborative, supportive environment Make a meaningful impact in the housing sectorRequirements: Computer literacy Housing association experience preferredIf you''re organised, great with people, and want to be part of a team that truly makes a difference, we''d love to hear from you! C lick ''apply now'' to forward an up-to-date copy of your CV, or call us now. ..... full job details .....