2nd Line Support Analyst - £250 PD - Inside IR 35 - 2 month rollingAre you an experienced 2nd Line Support Analyst who thrives in a hands-on role, supporting a wide range of systems and users who enjoys working in a internal IT team?About the RoleAs our IT Support Engineer, you''ll report directly to the IT Manager and play a key role in maintaining and improving our IT systems and services. You''ll provide support across Servers, desktops, laptops, tablets, mobile devices, and applications (including MS Office), while also getting involved in specialist software and infrastructure with exposure to Azure cloud.This is a varied role where no two days are the same - from logging and resolving helpdesk tickets, to site setups, Active Directory management, and ensuring our compliance standards are met. You''ll also spend at least one day a week on-site at one of our construction projects, making sure IT services run smoothly.5 days onsite in Maidstone, scope to move into a permanent position and must be able to drive for an initial 2 month contract to start ASAP.Key ResponsibilitiesProvide 1st and 2nd line IT support for hardware, software, and applications.Manage and escalate issues to 3rd line support or external suppliers where required.Support specialist systems such as AutoCAD, Bluebeam, Asta Powerproject, and Lecia.Maintain and improve IT documentation, ensuring compliance with standards (PCI DSS, Cyber Essentials, GDPR).Assist with site setups, network infrastructure, and ..... full job details .....