T&K Associates are proud to be recruiting for a Key Account Advisor to join our client based in Ashby-de-la-Zouch on a permanent basis.

Reporting into the Key Account Lead, you’ll play a key role in supporting and developing customer relationships, acting as a central point of contact to ensure a seamless and high-quality service.

This is an excellent opportunity to join a well-established, friendly business that has grown consistently over the years and has exciting plans for continued expansion.

Key Account Advisor Job Benefits;

• £27,000 per annum
• Monday to Friday
• Option of a set shift - 7.30am-3.30pm / 8am-4pm / 8.30am-4.30pm – hours to be agreed with the Client on interview
• 20 days holiday + bank holidays with the option to purchase additional days
• Private Healthcare
• Company pension scheme
• Free parking

Key Account Advisor Job Details;

• Lead liaison between the Company and other accounts obtaining daily project updates
• Managing Customer enquiries into the business and redirecting them to the appropriate function providing answers with suitable timescales
• Provide a quote to the Customer again within defined timescales using dedicated software and tools
• Prioritise Customer requests dependant on urgency
• Attend a conference call 3 times per week
• Work with the Sales team to highlight new Customers and direct responses accordingly
• Provide support to the quotations and purchasing team as and when required
• Obtain Stock Management information
• Record and monitor Customer feedback and the service provided
• Order products and update the schedule
• Growth and long-term project planning
• Liaise and support other areas within the business on inter-company purchasing aligned with this role
• Proactively lead and facilitate the HS&E plans for your department and ensure continued compliance
• All other associated duties as required by the Company

Key Account Advisor Person Specification;

• Strong organisational skills with the ability to manage multiple customer requests, prioritise effectively and meet deadlines in a fast-paced environment
• Excellent communication skills, both written and verbal with confidence liaising with customers and internal teams
• Proven ability to build and maintain positive working relationships with key stakeholders
• High level of attention to detail, particularly when preparing quotations, processing orders, and updating schedules
• Proactive and solutions-focused approach, with the ability to work independently and use initiative
• Good IT skills

If you are interested in the position of Key Account Advisor, get in touch by sending your CV to T&K Associates today.