Identity and Authentication Manager (VP Level) - £120,000 - £125,000 - Permanent Role - Financial Services Overview We are seeking an experienced Identity and Authentication Manager to join the team. This role offers the opportunity to shape the strategic direction of Identity Management and associated toolsets while ensuring service health and driving continuous improvement. You will work primarily with Microsoft Active Directory (on-premises and Azure AD), managing day-to-day operations, maintaining platform standards, and contributing to long-term technical strategy. Role and ResponsibilitiesAct as the main escalation point for complex troubleshooting and analysis of BAU incidents.Advise on technical direction through workshops and coaching sessions.Create and maintain clear technical documentation for peers and less experienced staff.Manage and maintain Identity Management platforms, ensuring availability, performance, and security.Provide guidance balancing technical facts against business risks for incident resolution and project decisions.Drive proactive improvements in processes and procedures using existing tools.Produce and interpret service performance and security data for trend analysis and reporting.Promote automation and Scripting to streamline authentication tasks.Collaborate under ITIL frameworks for problem management and root cause analysis.Educate other tech functions on authentication technologies and champion customer satisfaction.Essential Skills ..... full job details .....