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Permanent

Supporter Care Advisor FTC

Salford
money-bag 24479.00-24479.00 Annual
3115128072
Posted 5 days ago

Job Title: Supporter Care Administrator/Customer Service Advisor Location: Salford (Office-Based) Hours: Monday to Friday, 9:00 AM - 5:00 PMMy client is currently seeking a Temporary Supporter Care Administrator to join their team in Salford. This role is ideal for someone with strong communication skills and an eye for detail, looking to make a positive impact while supporting the business. Main Duties and Responsibilities:Respond to inquiries from supporters, ensuring accurate and timely recording of details on the system.Provide exceptional customer service to enhance the service offered.Handle sensitive information with confidentiality, ensuring appropriate data protection.Share inspirational stories with supporters to encourage continued support.Make outbound calls to engage with supporters and promote campaigns.Manage administration of supporter requests, donation queries, and update personal details.Provide administrative support to the Supporter Care Team, including assistance with team projects and purchasing activities.Collect and input data, producing basic reports as needed.Handle sensitive legacy-related correspondence and assist with troubleshooting minor system issues.Greet visitors and ensure security protocols are followed.This is a great opportunity to contribute to a meaningful cause in a supportive office environment. If you''re proactive, organized, and have a commitment to safeguarding, we''d love to hear from you! This is ideal for any candidate who ..... full job details .....

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