Site Reliability Engineer

The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy and Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.Role OverviewThe Global Analytics team is responsible for developing and maintaining Price Discovery solutions used by the Front Office to generate and disseminate market information to clients. This data and associated financial calculations are integrated into a range of applications across the firm. As the Site Reliability Engineer, you will play a critical role in ensuring the availability, reliability, and performance of our production environment applications bridging the gap between the software and operations engineering teams.Role Responsibilities:Ensure uptime, availability, and performance of Global Analytics services
Define and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs)
Respond to incidents and outages working with the Software and Operations engineering teams to quickly resolve
Respond to application and infrastructure alerts to prevent service disruption
Work with the Software Engineering team to reduce repetitive tasks such as deployments and monitoring
Build and maintain internal tools to improve developer productivity
Implement and maintain logging, metrics and tracing systems with alignment to Global Architecture best practices
Plan for scaling capacity, forecasting future infrastructure needs
Ensure compliance with departmental policies (i.e. change management, IT security standards, release management, incident management)
Collaborate with Software Engineering team to maintain and improve continuous integration and deployment pipelines
Collaborate with QA team to ensure safe and reliable software releases
Ensure that systems are secure and satisfy compliance requirements to meet industry standards and regulatory requirements
Experience / Competences:Educated to degree level or equivalent combination of education and experience
Solid experience working with financial trading systems
Good understanding of high-level Networking systems (e.g. firewalls, load-balancers, etc.)
Experience working with cloud platforms, preferably AWS, with Kubernetes and Docker
Experience working with monitoring and observability tools such as Grafana and Prometheus
Knowledge of CI/CD pipeline tools such as Gitlab and Infrastructure as Code (IaC) tools like Terraform
Scripting and Automation experience, ideally with Python and PowerShell
Experience of application performance profiling tools
Highly analytical, focus on long-term results and delivery
Job Band and LevelProfessional / Level 5
#LI-ASO #LI-HybridNot The Perfect Fit?Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn''t align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don''t hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.Company StatementWe know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That''s why we''re building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.LocationUK - 135 Bishopsgate - London#J-18808-Ljbffr
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