Location: Bristol (Hybrid - 2 days in office)Salary: £28,972Contract: 4-month Fixed Term ContractHours: Full timeThe RoleAs the Income Assistant, you will play a key role in supporting customers and colleagues throughout the annual rent and service charge increase cycle. You will be the first point of contact for related enquiries, ensuring accurate information, clear communication, and efficient processing of essential account changes.Alongside this, you will support wider income-related activities, helping keep accounts up to date and ensuring customers receive a smooth, responsive service.About YouYou will be someone who is:Highly accurate with excellent attention to detailCalm, professional and able to manage enquiries confidentlyA clear communicator who can handle customer queries with careOrganised, proactive and able to manage multiple tasksComfortable working in a fast-paced environment during peak activityExperienced using IT systems and updating records ..... full job details .....