Your new role

• Covering afternoon reception, working Monday to Friday (13:30-18:00)
• Welcome visitors to the campus, build an understanding of service user requirements and support their travel to destinations throughout the campus.
• Provide a professional and efficient switchboard service, responding to all internal and external calls.
• Support with general enquiries, taking and relaying messages, receiving and issuing access cards and keys.
• Assist with events taking place on campus and support attendees.
• Process vehicle bookings, visitor parking and operate vehicle access barriers.
• Support with administrative tasks and responsibilities of the Campus Services Team

What you''ll need to succeed

• Excellent understanding of how to provide superb customer care, supporting enquiries in a courteous, helpful and informed manner.
• Clear communication skills written, over the telephone and in-person, able to interact with, and manage the expectations of a variety of service users.
• Experience of answering and transferring telephone calls.
• Able to communicate in the medium of Welsh (highly desirable)
• Working knowledge of Microsoft Office packages including Word, Excel and Outlook.

What you''ll get in return

• -14.44 per hour
• On-site parking
• Accessible via some public transport routes
• 3 month temporary role with possible extension

What you need to do now
If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now.
If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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