Project Support Manager

A Project-Support/Junior Project-Manager is required for a major ERP/Business Transformation Program being delivered in GB, Europe and the USA. Supporting the Program Manager to provide co-ordination, monitoring and control across all workstreams.
The role ensures that program governance, reporting, risk/issue tracking, and cross-workstream alignment run smoothly, enabling the Program Manager to focus on strategic direction and executive-level engagement.
Key Objectives
1.-Ensure visibility & control: Maintain accurate, timely reporting on status, risks, issues, dependencies, and milestones across all workstreams.
2.-Enable delivery discipline: Support adherence to program governance, RAID (Risks, Assumptions, Issues, Dependencies) management, and quality gates.
3.-Facilitate cross-workstream collaboration: Ensure workstream leads are aligned on deliverables, dependencies, and timelines.
4.Support program communication: Produce clear, concise updates and program documentation for leadership and stakeholders.
5.Be a point of continuity: Provide consistent day-to-day operational support, ensuring nothing falls through the cracks.
This is a fantastic opportunity for a Project Support/Junior Project Manager wanting to take the next step in their career. The program has been running for 3 years and is about to move into delivery rollout in GB, Netherlands, Belgium and Luxembourg. Based in the UK with a hybrid working approach you will need to show demonstrable experience of the following areas:
- ERP projects (preferably Microsoft D365 but not essential)
- Program Coordination & Governance (ERP and transformation a benefit)-
- RAID & Dependency Management
- Reporting & Communications
- Delivery Support
- Stakeholder engagement
The ability to communicate at all levels within an organisation and manage the day to day needs of a major transformation program is key to your success. You will need a hands-on approach to managing/supporting colleagues in their delivery tasks and have the required administrative-skills to produce and manage governance reports, RAID Logs and project delivery plans etc.
This is not just an administrative role but a co-ordination, facilitation and delivery role where you will-become the focal point for the program delivery team. With support from the Program Manager and the organisation''s executive teams there will be support for you at-every level.
This is a hybrid role, however, it is expected that you-will need to attend the company-HQ in Cambridgeshire-as required plus ad hoc meetings and workshops at locations in Belgium/Holland. Business expenses will be fully covered provided they comply with the company-travel policy.
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