Mental Health | Learning Disabilities | Autism | Supported Living
Multi-site leadership | Strategic operational role | Growing provider

We are recruiting for an experienced Operations Manager to join a growing and highly regarded provider delivering supported living and complex community services for adults with Mental Health needs, Learning Disabilities, Autism and behaviours that challenge.

This is a senior leadership opportunity for somebody with strong multi-site supported living experience and a proven background working closely with Councils, Commissioners and Local Authorities.

The successful Operations Manager will act as a key operational lead across multiple services while also being the main liaison between families, Councils and operational teams to ensure high-quality, person-centred care delivery across complex and highly specialised packages.

This role would suit an experienced Operations Manager, Head of Care or Regional Manager with experience overseeing 1:1, 2:1 and 3:1 supported living packages within Mental Health and Learning Disabilities services.

Package & Benefits

• -75,000 - -80,000 salary
• -5,000 car allowance
• Performance-related bonus structure
• Hybrid and autonomous leadership role
• Long-term progression opportunities
• Supportive senior leadership team
• Opportunity to influence operational strategy and service development
• Monday to Friday working pattern
• Growing provider with strong expansion plans

The Role
As Operations Manager, you will:

• Oversee multiple supported living services and complex community packages across the region
• Provide operational leadership across Mental Health, Learning Disabilities and Autism services
• Support individuals with behaviours that challenge within highly specialised supported living environments
• Act as the key liaison between families, Councils, Commissioners and operational teams
• Support service mobilisation, transitions and package development
• Oversee services delivering 1:1, 2:1 and 3:1 packages of care
• Drive safeguarding, governance, quality and compliance standards across services
• Support Registered Managers with performance management, investigations and service improvement plans
• Work closely with senior leadership on operational performance, occupancy and growth
• Ensure services operate in line with CQC regulations and person-centred care principles
• Support crisis management, safeguarding escalations and complex stakeholder meetings

About You
To be successful in this role, you will need:

• Recent senior leadership experience within supported living or complex community services
• Strong operational experience across Mental Health, Learning Disabilities and Autism services
• Experience managing multi-site supported living services
• Experience working closely with Councils, Commissioners and Local Authorities
• Strong understanding of safeguarding, governance and CQC compliance
• Experience overseeing complex behavioural support packages
• Experience supporting 1:1, 2:1 and 3:1 care packages
• Strong stakeholder management and communication skills
• Full UK driving licence with access to your own vehicle

If you are interested in applying for this Operations Manager position, please click apply or contact Ehsan at Leaders in Care on (phone number removed), quoting the reference number below. An informal, confidential conversation is welcomed.

Reference: LICEA