Job Title: Account Executive - Client RetentionLocation: Manchester, office based. Competitive salary, bonus and uncapped commission - OTE 50k We''re looking for a driven and experienced Account Executive with a passion for client retention to join our key clients growing Relationship Management team. This is a fantastic opportunity for someone who thrives on building strong client relationships, delivering value, and consistently achieving high renewal rates.You''ll manage a portfolio of clients with a focus on retention and renewal success. Acting as a key point of contact, you''ll deliver outstanding service, identify opportunities for growth, and ensure a positive client experience that drives long-term partnerships.Day-to-Day Responsibilities:Manage and nurture a portfolio of clients Drive strong retention and renewal rates Conduct renewal negotiations and handle retention discussions Identify and promote additional services and upsell opportunities Deliver new client implementations Maintain accurate CRM records and performance reports Engage with internal teams to ensure a seamless client experience Communicate with clients via phone, video, email and occasional face-to-face meetingsWhat you Bring to the TeamProven experience in an Account Executive or retention-focused roleB2B experience Strong negotiation and communication skills Highly organised with excellent attention to detail Confident, proactive, and results-driven Comfortable working with KPIs and retention ..... full job details .....