Customer Service Advisor

Are you looking to join a company that genuinely cares for the team, with the opportunity to progress your career? Maybe you are looking for your next challenge. If you have excellent communication skills and would like to work Monday-Friday with weekends off, we want to hear from you!
We are currently recruiting a Resourcer to join our office based in Rotherham.
As a Resourcer, you will support our branch to recruit the best possible candidates for our clients.
Salary:
- £25,000-£27,000 depending on experience
Working hours:
- 8am-5pm (Monday-Friday), some flexibility required.
The role of Resourcer:
- Drafting adverts professionally and compliantly, placing adverts with job centres, job boards and social media
- Good commercial awareness and cooperation with the branch team, gathering leads and market intelligence for consultants
- Approaching candidates with utmost professionalism and courtesy, excellent levels of communication maintained throughout the recruitment process
- All internal standards and procedures are adhered to where the interview process and assessments are concerned
- Demonstrating a pro-active approach to candidate marketing, due care paid to client’s requirements
- Excellent customer service via telephone and within all e-mail and SMS communications
- Liaise with the network to gain a good understanding of the client specific requirements and adhering to them
- Pre-screening candidates, booking candidates in for interviews ensuring excellent communication throughout, interviewing, conducting client specific assessments and inductions, contacting on-site and branch network to seek orders, matching workers to relevant booking and booking workers onto contracts, candidate marketing
- Building strong relationships with the candidates and the gap network
- Ensuring all compliance is completed in a timely manner.
- You will be managing recruitment campaigns including the social media pages. Building strong relationships with the candidates and maintaining the company values at all times.
About you:
- Excellent attention to detail
- Excellent IT skills
- Good telephone manner, must be comfortable and confident on the phone
- Previous social media experience is advantageous
Number of positions: 1
Apply now to begin your journey - immediate interviews available
Who are gap personnel?
Originally founded in 1998, we are now one of the top five largest industrial providers in the UK, supplying temporary, contract and permanent workers to companies across industrial, commercial, technical, construction, fmcg and healthcare sectors. We offer nationwide coverage through high-street branches, specialist divisions and onsite managed solutions. With a turnover of almost £200 million in 2019, we currently payroll in excess of 12,000 temporary workers each week and cover more than 3 million shifts per year.
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