The key purpose of a Field Care Supervisor (FCS) in our community care service is to ensure that high-quality, person-centred care is consistently delivered to clients in their own homes. Their role bridges the gap between care staff, clients, and management. To support with adhering to the high compliance requirements that ensures the highest standard of quality within the service. Key Responsibilities: Client Care and Quality Assurance • Conduct initial assessments and regular reviews of client care plans / Risk Assessments • Perform spot checks, quality monitoring visits, and audits to ensure compliance. • Ensure packages - care delivery meets individual needs and preferences other health and well-being requirements • Ensure Birdie is up to date and is regularly reviewed - including reviews, feedback by maintaining regular communication with clients and their families • Review daily observations, alerts, and update general feed/ commentary Staff Supervision and Support • Supervise, mentor, and support care workers in the field. • Conduct staff supervisions, appraisals, and competency assessments. • Support with introduction of staff • Identify training needs and support staff development. • Provide Shadowing and guidance for staff • Participate in team meetings 1 • Observation and Competency checks where applicable - Spot checks and competency checks - Safe practice and specialist skills • Support and engage with Staff to utilise Birdie and keep records up to date ..... full job details .....