1st and 2nd Line Support Engineers - 2/3 Days onsite - NorthamptonshireINSIDE IR356 Months initiallyMultiple positions available for both roles Inside IR- 220 Agreed assignment rate may be subject to change depending on applicable legislation or solution through which services are performed1st and 2nd Line Support Engineers required to work for our leading customer based in Northamptonshire. Due to an acquisition, multiple 1st and 2nd Line support Engineers are needed to help support and maintain the organisations computer systems and hardware, while also supporting with other BAU requirements. Long term, the customer would also be looking to transition candidates from contract to permanent so any interest in going permanent long term would be beneficial, however the role is initially a 6 Month contract.Suitable candidates will be required to work onsite in Northamptonshire 2/3 days a week.Key skills:Extensive experience acting as a 1st and 2nd Line support engineerProviding support to BAU and project activitiesExperience with installation onto laptops, mobile devices, servers etc.Experience providing support to user queries/problemsExperience escalating issuesGood experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange ServerComfortable maintaining logs of queries and resolutions.Good knowledge of ticket systems and support processesExcellent stakeholder management skillsClear verbal, written and presentation communication skillsInterested!?! ..... full job details .....