Michael Page is delighted to be partnering with a fast-evolving UK-based group operating across multiple industries to appoint a Head of HR Operations. This is a pivotal leadership role within the People function, responsible for shaping and delivering a modern, efficient and high-performing HR Operations model across a complex, multi-site organisation of approximately 1,000 employees.

Client Details

Our customer is a fast-evolving UK-based group operating across multiple industries, who employs approx. 1,000 people across a multi-site remit.

This business defines itself as having a culture built on innovation, customer-centricity, high performance, and collaboration.

Description

Reporting into the senior People leadership team, the Head of HR Operations will lead a sizeable HR Operations, and HR Partnering structure, ensuring the delivery of a consistent, high-quality and commercially effective people service across the group.

The business is undergoing significant transformation, including:

• Implementation of a new HRIS platform
• Ongoing M&A activity and portfolio change (including divestments)
• Redesign of the People Target Operating Model
• Development of new career architecture and progression pathways
• Evolution of reward frameworks and job architecture
• Investment in leadership capability and management development
• A strong focus on operational efficiency and service excellence
• A desire to drive stringer connection to the business change environment through employee engagement strategies

This is a role where HR Operations is not just transactional - it is central to enabling business performance and change.

Key Responsibilities:

• Lead and develop a multi-disciplinary HR Operations function, including HR Shared Services and HR Business Partnering
• Ensure the effective delivery of end-to-end HR services across the employee lifecycle for c.1,000 employees
• Drive continuous improvement across HR processes, systems and service delivery models
• Play a key role in the implementation and optimisation of a new HRIS system
• Support the design and embedding of a modern HR Operating Model
• Lead on workforce data, reporting and insights to support commercial decision-making
• Partner with senior stakeholders across a diverse UK group to deliver people priorities
• Drive consistency, compliance and efficiency across multiple business units and industries
• Contribute to broader transformation programmes including M&A integration and divestment activity
• Build and lead a high-performing, inclusive and customer-focused HR Operations team

Profile

This role requires an experienced and hands-on HR Operations leader who is equally comfortable operating strategically and ensuring strong operational delivery.

You will bring:

• Proven experience leading HR Operations, Shared Services and HR Partnering teams
• Experience supporting an organisation of approximately 1,000 employees or more
• A strong track record in HR transformation, service redesign and operating model change
• Experience working within multi-site and / or multi-industry environments
• Demonstrated involvement in HRIS implementation or optimisation projects
• Experience supporting or delivering M&A, divestment or complex organisational change
• Strong understanding of HR processes, governance and continuous improvement methodologies
• A collaborative leadership style with the ability to influence across multiple stakeholders
• A passion for building efficient, people-focused and scalable HR services

This is an opportunity to join a group in motion - modernising its people function and investing heavily in the infrastructure, systems and capability needed to support future growth.

You will have the chance to:

• Shape and elevate a modern HR Operations function
• Lead meaningful transformation across systems, structure and service delivery
• Work across a diverse portfolio of businesses and industries
• Be a key driver of efficiency, employee experience and operational excellence
• Develop a high-performing team in a genuinely evolving environment

This role offers the platform to make a visible and lasting impact in a business that is actively investing in its future.

Job Offer

This role pays up to -70,000 to -85,000 per annum (possibly more dependant on experience), inclusive of a performance related bonus and a suite of benefits.