German speaking Client Service Representative Remote or Hybrid available£33-£35k DOEAbout the RoleI am currently working with a leading fashion company looking for a German speaking Client Service Representative to join their growing team and support their wholesale partners with exceptional service. In this role, you ll be the primary point of contact for B2B customers, ensuring orders are processed accurately, enquiries are resolved quickly, and every interaction reflects our commitment to quality and reliability.Key Responsibilities Manage incoming enquiries from wholesale clients via phone, email, and online portalsProcess purchase orders, returns, and adjustments with accuracy and efficiencyProvide product information, pricing details, and stock availability updatesBuild strong relationships with wholesale partners through proactive communicationLiaise with internal teams (Sales, Logistics, Warehouse, Finance) to resolve issuesMonitor order progress and ensure timely deliveryMaintain customer account records and documentationSupport the sales team with administrative tasks when required About You Bilingual in German and EnglishFluent in French would be a huge benefit but not essentialExperience in customer service, wholesale, B2B support, or a similar roleStrong communication skills and a confident, professional mannerExcellent attention to detail and organisational skillsAbility to manage multiple tasks and deadlines in a fast?paced environmentComfortable using CRM ..... full job details .....