Role overview: Poole Specialist Business Centre, Merck House, Seldown Lane, Poole, BH15 1TWPermanentFull Time Grade 2 Salary - £27,393.60 per annum along with the benefit of being able to earn an additional performance related bonus of up to 10% bonus monthly Working hours/Shift patterns - 40 hours per week, Monday to Thursday: 9:00 AM to 6:00 PM, Friday: 9:00 AM to 5:30 PM At Currys we''re united by one passion: to help everyone enjoy amazing technology. As the UK''s best-known retailer of tech, we''re proud of the service our customers receive - and it''s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. Joining us as a Customer Operations Advisor in our Specialist Business Centre in Poole you''ll quickly realise no two days are the same. Today you could be supporting large scale partners with their customer service queries and tomorrow you could be supporting colleagues who have hardware issues or purchasing stock. You will support the Operations function within B2B ensuring a smooth process for all clients and well as their end users. Identify any processing concerns and work with Strategic Partner Manager to improve processes and strategies. Maintain stock and financial integrity with our clients to ensure clear billing is maintained. Support our Strategic Partners in customer service enquiries offering a quick yet efficient resolution. As ..... full job details .....