Job title: Service Delivery Manager Location: Reading (hybrid work available) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more We are seeking a proactive and people-focused Service Delivery Manager to take ownership of the successful delivery of IT services across a portfolio of clients. In this role, you will act as the key point of contact for service performance, ensuring contracts are delivered effectively, relationships remain strong, and service standards consistently meet expectations. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80''s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we''re an independent UK company with full geographic coverage - and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. What you''ll be doing: Service Delivery Manager Build and maintain strong client relationships, acting as the primary contact for all service matters.Lead ..... full job details .....