SF Recruitment have partnered with an organisation in Wolverhampton (WV10) that are looking to recruit a Customer Service Administrator on a temporary basis for around 3 months. This role could possibly go permanent. Pay rate: £15 per hour Working pattern: Monday to Thursday 8am-4pm, Friday 2.30pm finish. Site based Responsibilities will include: -Ensure the accuracy and efficiency of customer orders in the ERP system. -Coordinate effectively with Sales and Marketing departments to ensure correct pricing and terms. -Provide support to Logistics in creating necessary documents for shipments. -Address and resolve customer inquiries, issues, returns, and complaints promptly. -Participate in the rotation for after-hours coverage to address supply issues. -Maintain integrity and accuracy of customer data within the ERP system. -Conduct integrity testing for system upgrades or fixes. -Complete all required training within the allotted timeframe. -Act as a backup for other Customer Experience Specialists as needed. -Adhere to company quality policy and compliance programs in all duties performed. Key Skills and Requirements: -Proficient in MS Word, Excel, Outlook, and SharePoint. -Familiarity with corporate enterprise systems, particularly SAP. -Excellent verbal and written communication skills. -Strong ability to work within established business systems. -Understanding of compliance laws and documentation. -Ability to build and maintain internal and external business ..... full job details .....