Job Title: Account Manager
Salary: £35,000 per annum
Location: Hertford, Hybrid (office & site visits as required)
Hours: Monday to Friday, 9:00am – 5:00pm
Contract: Permanent
Benefits: 25 days holiday + birthday off, statutory pension, hybrid working

About the Role

We are seeking a proactive and detail-oriented Account Manager to join our client’s team. This role will focus on managing a major retail account, working closely with a leading brand to deliver high-quality in-store campaigns. The position requires strong organisational skills, creative problem-solving, and the ability to manage multiple priorities within tight deadlines.

Key Responsibilities

• Act as the main point of contact for a large retail account, ensuring excellent client service and satisfaction.
• Manage end-to-end delivery of in-store campaigns, from initial brief through to completion.
• Rewrite and refine client briefs to ensure clarity and feasibility.
• Oversee product management, including costs, timelines, and on-site requirements.
• Conduct regular site visits (driving licence required).
• Manage project budgets and costs, ensuring efficiency and profitability.
• Collaborate with internal teams to ensure campaigns are executed to a high standard and delivered on time.
• Monitor campaign progress, resolve issues, and keep clients updated with regular reports.

Candidate Requirements

• Proven experience in account management, ideally within marketing, retail, or brand environments.
• Strong organisational skills and ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills, with the ability to rewrite briefs effectively.
• Confident managing budgets and meeting deadlines in a fast-paced environment.
• Full UK driving licence (essential, due to site visits).
• A collaborative, client-focused approach with the ability to build strong relationships.

What’s on Offer

• Competitive salary of £35,000 per annum.
• Hybrid working model.
• 25 days annual leave + your birthday off.
• Statutory pension.
• The opportunity to work on a high-profile account with leading retail brands.

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.

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