£42,000 - £58,000 pa + benefits 35 hours per week / Permanent Hybrid. Your work address will be our office in the Liverpool City Region. Regular in-person presence here or at partner sites, one to two days per week, is essential to this role. As our Senior Service Designer you will lead and deliver place-based change work at Capacity, with a specific focus on the Fundamental Voices programme and on growing service design practice across a portfolio of projects. In this role, you will combine hands-on service design practice with design leadership. You''ll be supporting the delivery of Fundamental Voices, a five-year system-change initiative from Capacity and the National Lottery Community Fund, designed to transform how children, young people and families influence the design and delivery of public services. Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will: • Have strong hands-on user-centred design skills across the full design lifecycle, including discovery, definition, prototyping, and testing • Ensure every project begins with robust discovery, drawing on lived • experience insight, stakeholder research, data analysis, and policy or desk research as appropriate • You will support clients and partners to navigate uncertainty, identify strategic choices, and make informed decisions in complex environments. • You have experience supporting colleagues or partners to build confidence and capability in service design and ..... full job details .....