ESSENTIAL FUNCTIONS and PHYSICAL REQUIREMENTSCheck that the event spaces are set as per the corresponding function sheet and clients instructions.Coordinates the set-up of meeting rooms to ensure that they are maintained to "Show-round" standard when not in use.Takes overall responsibility for guest and staff satisfaction, by assisting the In-Room Dining and Event Operations Manager in directing events operations.Seeks opportunities to improve the guest experience by seeking feedback, evaluating service levels, and developing strategies to improve areas of concern.Ensure that the department is well organised and the required administration is carried out accurately and timely.Conducts daily pre-shift meetings to allocate tasks to the team, discuss event detail and or special requests whilst ensuring efficient staffing levels for the needs of the business.Attend weekly function meetings and daily hotel briefings in the absence of In-Room Dining and Event Operations ManagerEnsures that all storage areas, still rooms and bar areas are cleaned and inspected on a regular basis.Guarantee that the highest standard of service and product is delivered to our guests at all times and review regularly.Manage department stock and ordering process while controlling operating costs, payroll and departmental expenses against the PandL.Have a high level of presence within the department to lead by example through a ''hands on'' approach.Be confident in communicating with guests to ensure ..... full job details .....