Voice Support EngineerLondonUpto 40K per annumWe''re looking for a Voice Support Engineer to join our client supporting banks, hedge funds, and brokers across the City of London.The Role: Providing 1st and 2nd line technical support to clients Troubleshooting and resolving technical issues efficiently Supporting and monitoring firewall infrastructure (Juniper or similar) Working with voice trading systems (dealer boards, turrets, voice recording) Collaborating with engineers and assisting with account management Delivering excellent customer service via phone and onsite when requiredYou: Fluent French speaker Strong communication and problem-solving skills Interest in networking and voice technologies Knowledge of SIP, Wireshark, IP networking Familiarity with trader voice systems (highly desirable) Exposure to VMware, Cisco, or firewall technologies is a plus CCNA/CVOICE or similar certifications (advantageous)What you get: Full training on trading floor voice systems Work with leading financial institutions Clear progression opportunities Supportive and collaborative environment REF: G01About UsWe are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, ..... full job details .....